Technical Support & Fault-Finding
Remote technical support is delivered by a Chief Engineer and Superintendent with over 20 years’ experience across yachts, ferries, oil and LNG tankers, offshore vessels, and new builds operating worldwide.Support is practical, experience-led, and network-driven. Where a problem extends beyond my direct experience, I draw on a strong industry network across OEMs, class, shipyards, and specialist contractors to identify the correct path forward.If an issue falls outside my direct experience, I have access to an established professional network and can identify the appropriate specialist to progress the matter.
What this service is
MarLect provides remote technical assistance and fault-finding support for marine engineers working on operational vessels.Support is focused on helping engineers diagnose problems, understand system behaviour, and decide the correct next steps.All support is delivered remotely.
Who this is for
Marine Engineers (all levels)Electro-Technical Officers (ETOs)Small vessel engineersOwners or managers seeking technical clarificationSupport is suitable for vessels in operation, alongside, or during troubleshooting following alarms, failures, or abnormal system behaviour.
What I support
Engine room systems and auxiliariesElectrical and control systems (including alarms and automation)Machinery faults and abnormal operating conditionsSystem behaviour analysis and fault isolationTechnical discussion prior to engaging OEMs or service engineersThe focus is on practical diagnosis, not generic advice.
How support works
One-to-one remote supportConducted via discussion, drawings, photos, and documentationFocused on clear reasoning and fault isolationAdvice given to support informed technical decision-making